Shipping policy

 

At BarbieBoo Fashion, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Shipping Destinations

We currently ship to:

  • United States
  • Canada
  • United Kingdom
  • Australia
  • New Zealand
  • Most European countries

If your country is not available during checkout, please contact our customer support team.

Order Processing Time

All orders require processing before shipment.

Order Cut-Off Time

5:00 PM (EST), Monday – Saturday

Orders placed after the cut-off time will be processed on the next business day.

Processing Time

  • 1–3 Business Days

Processing includes:

  • Order verification
  • Quality inspection
  • Packaging
  • Carrier pickup arrangement

Business days do not include Sundays or public holidays.

Shipping Methods & Delivery Times

Shipping Method Delivery Time Cost
Standard Shipping 6–12 Business Days $7.99
Free Standard Shipping 6–12 Business Days Orders Over $50
Express Shipping 4–8 Business Days $14.99

Total Estimated Delivery Time

  • Standard Shipping: 7–15 Business Days
  • Express Shipping: 5–11 Business Days

Delivery times are estimates and may vary by destination.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

You can track your order at:

🌐 Tracking Page

Track Your Order

Tracking information may take 24–72 hours to become active after shipment.

Shipping Delays

While we strive to meet all delivery estimates, delays may occur due to:

  • Customs inspections
  • Severe weather conditions
  • Transportation disruptions
  • Peak holiday seasons
  • Carrier operational issues

These delays are outside our direct control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is submitted:

  • Contact us immediately after placing the order.
  • Address changes may only be possible before shipment.

BarbieBoo Fashion is not responsible for packages lost due to incorrect addresses provided by customers.

Customs Duties & Taxes

For most destinations, customers will not be charged additional duties upon delivery.

However, certain countries may impose:

  • Import duties
  • Customs fees
  • VAT or local taxes

Any such charges are the responsibility of the customer.

Lost Packages

If tracking shows no movement for an extended period or your package appears lost:

  1. Contact the shipping carrier.
  2. Contact our support team.

We will assist in investigating the shipment and provide a reasonable solution when applicable.

Delivered but Not Received

If tracking indicates that a package has been delivered but you cannot locate it:

  • Check around your property.
  • Check with household members or neighbors.
  • Contact your local carrier.

BarbieBoo Fashion cannot guarantee reimbursement for packages confirmed as delivered by the carrier, but we will assist with carrier investigations whenever possible.

Split Shipments

For orders containing multiple items, products may occasionally be shipped separately from different fulfillment centers.

In such cases:

  • No additional shipping charges will apply.
  • Separate tracking numbers may be provided.

Contact Us

BarbieBoo Fashion

📧 Email: support@barbieboofashion.com

🌐 Website:

BarbieBoo Fashion

Customer Support Response Time:

Within 24 Business Hours